Privacy Policy

Introduction

This privacy policy (“Policy”) relates to the manner BNERD TECH LLP (“we”, “us”, “our”) in which we use, handle and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.

We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations and urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us. BNERD TECH LLP may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated.

Information We Collect

We may collect the following information from you and its legal basis:

• Name
• Contact information
• Address and email address
• Demographic information or preferences/interests
• Location information, only from internal and vendor staff who use the attendance feature of Vibe Trip CRM (see “Location Information” below)

Personal Data or Other information relevant/required for providing the goods or services to you.

The meaning of Personal Data will be as defined under relevant Indian laws Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.

Location Information

Location is collected only from internal and vendor users of Vibe Trip CRM who use attendance: Vibe Trip’s own staff, and staff of vendor (travel partner) businesses that use Vibe Trip CRM. It is never collected from travellers or other regular users of the Vibe Trip app or website.

The Vibe Trip app and website include a CRM that Vibe Trip and its vendor (travel partner) businesses use to manage their staff, including staff attendance. If you are a member of Vibe Trip’s staff or of a vendor’s staff and use the attendance feature, we collect your device’s location as described below. We do not collect location from customers who browse or book trips, and we do not collect location from employees who do not use the attendance feature.

What we collect: your precise location (latitude, longitude and accuracy), the time each reading was taken, and whether the reading was supplied by a mock-location app.

When we collect it:

• When you check in or check out for attendance, to confirm whether you are at your office.
• While you are checked in, every few minutes (5 minutes by default, set by your employer) and when you enter or leave your office area, including when the app is closed or not in use (background location). Collection starts only after you tap “Check in” and stops as soon as you check out, log out, or the workday is closed.
• On a work-from-home or remote day, if your employer has turned location off for that day, no location is collected.

While location is being collected in the background, the app always shows an ongoing notification (Android) or a Live Activity and the location indicator (iOS) so that you know tracking is active. You will be asked for location permission by your device before any location is collected, and you can turn it off at any time in your device settings.

Why we collect it: only to provide the attendance feature: to record check-in and check-out, to work out your time in the office and your breaks, to detect when location was switched off or spoofed, and to show your attendance to you and to your employer. Location is not used for advertising, marketing or profiling, and it is not sold.

Who can see it: you, and the managers, administrators and account owner of the business you work for (Vibe Trip or the vendor) who have access to attendance in Vibe Trip CRM. It is processed and stored on our servers and by our hosting providers on our behalf. We do not share location with any other third party except where required by law, as described under “Disclosure of Information”.

How long we keep it: the periodic location readings taken while you are checked in are deleted automatically after 90 days. The location recorded at check-in and check-out is kept as part of your attendance record for as long as we provide the attendance service to your employer, or longer where required by law. You can ask us to delete it as described under “Your rights relating to your data”.

What we do with the data we gather

We require this data to provide you with the goods or services offered by us including but not limited, for the below set out purposes:

• Internal record keeping.
• For improving our products or services.
• For providing updates to you regarding our products or services including any special offers.
• To communicate information to you.
• For internal training and quality assurance purposes.

Data Usage

We require this data to provide you with the goods or services offered by us including but not limited to:

• Internal record keeping
• For improving our products or services
• For providing updates to you regarding our products or services including any special offers
• To communicate information to you
• To maintain and ensure quality assurance purposes

Who do we share your data with?

Third parties including our service providers in order to facilitate the provisions of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational and business reasons.

• With our group companies (to the extent relevant)
• Our auditors or advisors to the extent required by them for performing their services
• Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal obligations or compliance requirements

How we use cookies

We use “cookies” to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third party service providers have their own privacy policies addressing how they use such information.

Your rights relating to your data

Right to Review: You can review the data provided by you and can request us to correct or amend such data. We will not be responsible for the authenticity of the data or information provided by you.

Withdrawal of Consent: You can choose not to provide your data or withdraw your consent by writing to our email ID: support@vibetrip.in. In the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods. Please note that these rights are subject to our compliance with applicable laws.

How long will we retain your information or data?

We may retain your information or data:

• For as long as we are providing goods and services to you
• Periodic attendance location readings are deleted after 90 days, as described under “Location Information”
• As permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

Data Security

We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

Queries/Grievance Officer

For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website.

Disclosure of Information

Apart from the situations mentioned above, Vibe Trip may disclose users' personal information under the following circumstances:

• When required by law, law enforcement authorities for investigation, court orders, or any legal proceedings
• For business operations
• To comply with regulatory requirements, internal compliance, or audit processes
• To safeguard our systems
• To protect or enforce the rights and properties of Vibe Trip, its affiliates, associates, employees, directors, or officers
• When disclosure is necessary to identify, contact, or take legal action against individuals interfering with our rights or properties

Such disclosure and storage may occur without prior notice to you. In such cases, Vibe Trip shall not be liable for any damages resulting from such actions.