Vibe Trip
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Travel Consultant
Sales & Travel Operations
Full-time
Rajouri Garden, Delhi
We are looking for an enthusiastic and customer-focused Travel Consultant to join our team. You will understand customer travel requirements, recommend suitable destinations and packages, prepare customized itineraries, and convert travel inquiries into confirmed bookings — managing customers throughout their travel journey, from the first inquiry to post-trip support.
What you'll do
Understand customer travel requirements, preferences, budget, and expectations.
Recommend destinations, hotels, activities, transportation, and travel packages.
Create customized domestic and international travel itineraries.
Handle travel inquiries through calls, WhatsApp, email, and other communication channels.
Prepare quotations and follow up with prospective customers.
Convert qualified leads into confirmed bookings.
Coordinate with hotels, transport providers, DMCs, airlines, and other travel partners.
Manage bookings, payments, documentation, and travel confirmations.
Ensure customers receive accurate information regarding itineraries, inclusions, exclusions, and travel policies.
Maintain strong relationships with existing and prospective customers.
Resolve customer queries and coordinate efficiently to address issues before and during travel.
Maintain accurate records of leads, bookings, follow-ups, and customer interactions.
What we're looking for
Strong knowledge of popular domestic and/or international destinations.
Excellent communication and interpersonal skills.
Good sales, negotiation, and follow-up abilities.
Customer-first attitude with strong problem-solving skills.
Ability to create attractive and practical travel itineraries.
Comfortable using WhatsApp, email, CRM systems, and basic office tools.
Ability to work independently as well as collaboratively within a team.
Strong attention to detail and ability to manage multiple bookings simultaneously.
Nice to have
Previous experience working with travel agencies, DMCs, OTAs, or tour operators.
Exposure to domestic and international travel products.
What we offer
Supportive and collaborative work environment.
Opportunities to develop expertise across destinations and travel experiences.
We are looking for someone who is passionate about travel, confident in sales, excellent with customers, and proactive with follow-ups. If you enjoy turning a customer's travel idea into a well-planned experience, we'd love to have you at Vibe Trip.
Your Trusted Travel Partners Offering expert trip planning comfortable vehicle rentals, professional guides for unforgettable journeys,
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